www.caribbeancollection.co.uk is a trading name of Travelbag Limited, a company
registered in England under (Company Registration Number 01434872).
Travelbag, Glendale House, Glendale Business Park, Sandycroft, Nr Chester, CH5 2DL
www.caribbeancollection.co.uk is a fully bonded member of Travelbag.
Thank you for visiting www.caribbeancollection.co.uk. The Website is operated by Travelbag Limited. Please read the following information carefully as the following terms
and conditions will apply to your use of the Website. To find the terms and conditions
which relate specifically to you travel arrangements please click
here. Please note your contract will be with Travelbag Limited (Reg No 01434872),
which has its registered office at Glendale House, Glendale Business Park, Sandycroft,
Nr Chester, CH5 2DL.
USE OF THE WEBSITE
By accessing or using the Website, you are accepting the terms and conditions of
use. However, if you do not or can not accept the Website terms and conditions and/or
the Booking Terms and Conditions you must stop using the Website immediately. The
conditions may change from time to time but by browsing the Website you are accepting
the terms and conditions which are in use at that time.
The Website is designed for use within the UK and by accessing this Website you
are agreeing that English law will be applicable to any disputes which may arise.
The Website is for your personal use only and shall only be used on connection with
the purchase of a holiday and/or products connected with that holiday. You shall
not copy, use, alter or tamper any content of the Website except for printing off
pages for your own personal reference.
Any communication or material which you transmit to us through this Website or otherwise
via the Internet will be treated as non-confidential unless such communication or
material includes personal information, which we will use in accordance with our
remain our property and by sending the same to us you agree that we may use the
same for any purpose whatsoever, without any compensation being payable by us to
MATERIALS ON THE WEBSITE
All material on this Website including any advertising and/or promotional idents,
images, text and/or audio is our property or has been licensed to us. All trade
marks, names, logos and other intellectual property rights existing in this Website
are also owned or licensed by us. You may use this Website for your personal entertainment
and information and you may make a copy of the pages of this Website but only for
your personal non-commercial use, provided that you keep all copyright and other
proprietary notices intact. Any modification, transmission, hiring, copying (other
than for non-commercial personal use), reusing or otherwise using the content of
this Website for public or commercial purposes is prohibited.
INFORMATION ON THE WEBSITE
Whilst we have worked diligently to provide accurate and complete information, we
cannot be liable to any person for any loss or damage which may arise directly or
indirectly from the use of this Website (or any inability to use it) or any of the
information contained on this Website. This Website and the information and material
which it contains are subject to change without notice. All warranties, whether
express or implied as to the accuracy or completeness of the information contained
on this Website or in respect of any materials or products referred to on this Website
are hereby excluded to the fullest extent permitted by law.
LINKS TO THIRD PARTY WEBSITES
Links on this Website and other websites that we operate may lead to third party
websites. The content, accuracy and function of such websites is outside of our
control and we cannot accept any responsibility for same and nor do we endorse the
contents of such third party websites. In particular, any dealings that you have
with such third party website operators shall be on the terms and conditions (if
1.1 - Thank you for visiting www.caribbeancollection.co.uk (the "Website"). This Website is operated by Travelbag (“Travelbag”, Reg No 01434872) which has its registered office at Glendale House, Glendale Business Park, Sandycroft, Nr Chester, CH5 2DL.
References in this Privacy Statement to "we", "us", "our" and "ourselves" are references to Travelbag.
1.2 - We take the privacy of our Website users seriously. This Privacy Statement
explains what personally identifiable information ("Personal Information") is collected
about you via this Website and what we do with that information. We are committed
to protecting the privacy of your personal information. TGTG are committed to ensuring
the Website is absolutely secure to provide us with your credit card details where
this facility is available.
1.3 - By registering as a user of the Website or otherwise submitting your Personal
Information via the Website, you are consenting to the processing of your Personal
Information for the purposes and by the means set out in the Privacy Statement.
You should read this Privacy Statement together with the Website Terms and Conditions,
of which this Privacy Statement forms part.
WEBSITE SECURITY STATEMENT
At Travelbag Limited we take security very seriously, and we have implemented
a bank approved encryption system to protect your 'on-line' transactions with us.
Credit/debit card payments will automatically be encrypted using Secure Sockets
Layer (SSL). SSL is an industry standard protocol for encryption over the internet.
This technology prevents your personal information from unauthorized access and
malicious attack. Any credit/debit card numbers are securely processed within our
“on-line payment partners” system. For noting, our payment partner is “Datacash”.
For more information, please visit - www.datacash.com
Furthermore, as required by the UK Data Protection Act 1998, we follow strict security
procedures in the storage and disclosure of information that you have given us,
to prevent unauthorised access. Our security procedures mean that we may occasionally
request proof of identity before we are able to disclose sensitive information to
you. We absolutely retain the right to refuse any booking made via our site.
HOW WE USE YOUR PERSONAL DETAILS
In order to process your booking, we need to collect certain personal details from
you. These details will include, where applicable, the names and contact details
of party members, credit/ debit card or other payment details and special requirements
such as those relating to any disability or medical condition which may affect your
chosen holiday arrangements and any dietary restrictions.
We need to pass on your personal details to the companies and organisations who
need to know them so that your holiday can be provided (for example your airline,
hotel, other supplier, credit/debit card company or bank). Such companies and organisations
may be outside the European Union, Norway, Iceland or Liechtenstein if your holiday
is to take place or involves suppliers outside these countries.
We would also like to store and use your personal details for future marketing
purposes (for example, to send you a brochure or details of a promotion. (including
by email)). We will retain all details you give us in connection with your booking
but we will use only names and contact details for marketing purposes.
Occasionally we hire other companies to provide services on our behalf, for example
emailing or mailing information to our customers. We only provide those companies
with the personal details relating to our clients which they require in order to
carry out such mailings.
Occasionally, we may sell or pass our customers’ names and contact details to other
organisations who offer goods or services which we feel may interest you.
We will ensure that anyone to whom we pass your details for these reasons agrees
to treat them with the same level of protection we are obliged to provide.
We may need to disclose our customer database, including any personal data relating
to you contained therein, to a third party who acquires or attempts to acquire all
or substantially all of the assets or stocks in our company or our website service
whether by merger, acquisition, reorganisation or otherwise.
We have appropriate security measures in place to protect this information.
Unless you agree otherwise and except where expressly permitted by the Data Protection
Act, we will only deal with the personal details you give us as set out above. If
you do not want us to do any or all of these things, please let us know. We are
entitled to assume you do not object to our doing any of the things mentioned in
this statement unless you tell us otherwise in writing.
You are generally entitled to ask us (by letter or e-mail) what details of yours
are being held or processed, for what purpose and to whom they may be or have been
disclosed. We will charge a fee to respond to such a request.
We promise to respond to your request within 40 days of receiving your written request
and fee. In certain limited circumstances we are entitled to refuse your request.
If you believe that any of your personal details which we are processing are inaccurate
or incorrect please contact us immediately.
Glendale Business Park,
OTHER IMPORTANT POINTS TO NOTE
We may use visitor information to measure the entry and exit points of visitors
to the site and respective numbers of visitors to various pages and sections of
the site and details of searches performed. We may also use this information in
the future to measure the usage of advertising banners, and other “click throughs”
to and from the site. We have security processes in place to ensure that our customers'
data that is held on a central database and is not accessible by any unauthorised
persons. However, persons such as IT systems suppliers may need to have access to
the system from time to time. Visitors to the site who subscribe to our e-mail service
or visitors purchasing products on the site who have opted into our e-mail service
may receive promotional mailings and e-mails from TGTG on behalf of our travel partners/suppliers.
TGTG will provide a summary of any personal information held upon request. This
information will only be sent to the e-mail address on file for the subscriber name
associated with it *
This privacy statement covers websites owned and controlled by us only. Links to
other websites and any information collected by these sites are not covered by this
CHANGING YOUR PERSONAL INFORMATION
If you believe that we are storing details relating to you and that these are incorrect
or you wish to change or remove them, please contact us on
or alternatively write to us at the address below and we will correct them as soon
Glendale Business Park,
In order to enable you to keep browsing efficiently, we may use "session" cookies
on this Website.
A cookie is a text-only string of information that a website transfers
to the cookie file of the browser on your computer's hard disk so that the website
can remember who you are. A cookie will typically contain the name of the domain
from which the cookie has come, the "lifetime" of the cookie, and a value, usually
a randomly generated unique number. Click here to find out more about cookies www.allaboutcookies.org/cookies
"Session" cookies are temporary and are erased when you close your browser.
We may use "session" cookies for the following purposes:
(a) to help us to recognise you
when you move between pages on the Website;
(b) to note the pages that you visit
on this Website;
(c) to allow us to enhance your experience of this Website;
to compile anonymous statistics about your browsing patterns and to build up a demographic
and any information collected will only be used in aggregate form for reporting
to accept or decline cookies by modifying the settings in your browser. However,
you may not be able to use all the interactive features of our Website if cookies
are disabled. Please click here to find out how to disable/enable cookies www.allaboutcookies.org/manage-cookies/
so that you are always aware of what information we collect, how we use it and under
what circumstances we disclose it. Finally, we advise that you should always check
the terms and conditions relating to this Website.
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